City of Calgary - Request for Proposal - 26-1577 Call Centre Services for Building and Property Maintenance Services
π Official Procurement Specifications
- Buyer / Public Authority
- City of Calgary
- Location / Delivery Site
- Calgary, AB
- Solicitation Number
- AB-2026-06559
- Opportunity / RFx Type
- RFP
- Submission Deadline
- 2026-10-27 16:00:00 (D-16d)
- Procurement Portal Source
- APC (City of Calgary)
π Scope of Work & Commodities
This public procurement opportunity solicits qualified contractors to provide City of Calgary - Request for Proposal - 26-1577 Call Centre Services for Building and Property Maintenance Services in accordance with the mandatory specifications established by City of Calgary.
π‘οΈ Mandatory Evaluation Checklist
Municipal and provincial evaluators reject non-compliant bids on Phase 1 mandatory criteria without reviewing technical scores. Ensure your submission satisfies:
- β Workplace Health & Safety Compliance: Valid clearance letter (WorkSafeBC in BC, WCB Alberta in AB, WSIB in Ontario, or CNESST in Quebec).
- β Commercial General Liability (CGL): Certificate proving minimum $2,000,000 to $5,000,000 CAD per occurrence naming the authority as additional insured.
- β Past References & Key Personnel: At least 3 verifiable references of similar scope and value completed within the past 3 to 5 years.
- β Technical Proposal & Methodology: Detailed site operational plan, quality assurance, escalation protocol, and contingency staffing.
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